Question 1

Is the installation really free?

Accepted Answer

Yes. We supply, deliver and install all machines at no cost to you. There are no upfront fees, no rental charges and no hidden costs. You start earning from day one.

Question 2

How does the profit-share work?

Accepted Answer

We start at a 50/50 split of all machine takings. The exact split is agreed before installation and depends on the venue type and expected footfall. We empty machines on an agreed schedule and provide receipts and logs every time.

Question 3

What happens if a machine breaks down?

Accepted Answer

We handle all repairs and maintenance at no cost to you. If a machine has an issue, contact us and we will get it resolved as quickly as possible. We aim for fast turnaround to minimise any downtime.

Question 4

Do I need a licence or permit for gaming machines?

Accepted Answer

Most venues have an automatic entitlement to site up to two Category C or D gaming machines with notification to the local authority. If you want more, a permit application may be needed. We will guide you through what is required during the site visit.

Question 5

How often are the machines emptied?

Accepted Answer

We agree an emptying schedule that suits your venue, typically weekly or fortnightly. Every collection comes with a full breakdown of takings so you can see exactly how your machines are performing.

Question 6

Can I choose which machines I want?

Accepted Answer

Absolutely. During the free site visit, we will recommend machines based on your venue, space and customer profile. You have the final say on what goes in. We can also rotate or upgrade machines if preferences change.

Frequently Asked Questions

Frequently Asked Questions

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